Berkara

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CRM + AI Designed for Modern Travel Brands

Deliver Seamless Travel Experiences From First Inquiry to Final Journey

Whether you manage a travel agency, tour company, luxury concierge service, or destination management organization, Berkara gives you a centralized system to automate communication, tailor traveler experiences, track bookings, and manage every client touchpoint. Provide faster responses, reduce manual work, and offer a higher standard of service across every itinerary.

Turn Every Trip Into a Personalized, Efficient, and Exceptional Experience

Travelers expect instant answers, curated experiences, and clear communication. Berkara helps travel companies streamline operations, automate itinerary updates, and provide consistent, high-touch service at scale — whether you’re managing local excursions or global luxury itineraries.
Centralized Traveler Profiles
Store preferences, past trips, loyalty info, budgets, and communication history in one unified traveler profile, giving your team complete context during every interaction.
Automated Booking & Itinerary Updates
Send confirmations, reminders, document requests, and itinerary updates automatically via SMS, email, and phone. Keep travelers informed without overwhelming your staff.
Lead Capture & Qualification Flows
Convert website visitors, form submissions, and referral inquiries into structured leads, with automated routing to the right agent based on trip type, budget, or region.
Multi-Destination Trip Coordination
Track flights, accommodations, activities, transfers, and vendor communications in one organized view — built for complex itineraries and premium travel management.
Post-Trip Review & Re-Engagement Automation
Trigger personalized review requests, referral prompts, and future-travel offers after trip completion to drive retention and repeat bookings.
AI-Powered Travel Support
Give your agents an AI assistant trained on your offerings, policies, and destinations — capable of drafting quotes, answering traveler questions, and generating itinerary outlines.
01
Itinerary Builder & Communication Sync
Create structured itineraries, track vendor confirmations, and automatically trigger traveler communications at each milestone.
02
Travel Pipeline & Conversion Dashboard
See active leads, upcoming trips, deadlines, and revenue forecasts in a visual dashboard designed specifically for travel workflows.
03
Document & Payment Coordination
Collect passports, waivers, confirmations, and payments in one place — with automated reminders for travelers and internal teams.
How a Boutique Travel Agency Increased Conversions by 43%

A boutique agency specializing in custom luxury journeys struggled with long response times, lost leads, and manual itinerary coordination. After implementing Berkara, they automated all initial traveler communications, created standardized itinerary workflows, and streamlined vendor coordination. Within 60 days, the agency improved conversion rates, shortened planning timelines, and delivered a higher-touch traveler experience.

"Berkara has transformed our client communication — travelers receive updates instantly, our planning flow is smoother, and our agents can finally focus on personalizing the experience instead of managing admin tasks."
- Founder, Heritage Luxe Travel
Works with your stack
QuickBooks Online
Google Workspace
Twilio
Zapier
Stripe
Slack
*May require the use of an application integrator such as Zapier or Make.
FAQs

Yes. Berkara allows you to organize flights, accommodations, transfers, and activity details in one place, with automated traveler updates built in.

Absolutely. From lead qualification to itinerary delivery and post-trip follow-ups, Berkara is built to support the full travel lifecycle.

Yes — Berkara automates all traveler communication, reducing the need for manual outreach.

Yes. Berkara integrates directly or through Zapier/Make with tools like Travelport, Amadeus APIs, Viator, FareHarbor, and other travel platforms.

Yes. Berkara scales seamlessly — from boutique agencies to large travel groups with dedicated planning teams.

Deliver Unforgettable Travel Experiences With Total Operational Clarity

Give your agents the tools they need to respond faster, coordinate trips more efficiently, and deliver high-touch traveler experiences at scale. Berkara centralizes communication, automates itinerary workflows, and ensures every traveler receives exceptional service from start to finish.